Login Page >> Click Forgot Password Link >> Receive Password Reset Email
Your USER ID is the same as your email. If you want to change it, you’ll need to create a new account with a different email.
When you’re checking out, just enter the address where you want the order shipped and it’ll automatically save to your account.
You can also go this route:
My Account >> Account Details >> View Addresses >> Add a New Address
That feeling when you accidentally ship a package to your ex’s house…the worst.
To delete an address from your account:
My Account >> Account Details >> View Addresses >> Delete
Visa, MasterCard, AmEx, Discover, PayPal, Amazon Payments…we take ‘em all.
Prices are listed in US dollars and orders are charged in US dollars.
Not yet but we’re working on it. Sign up for emails to stay in the know.
Definitely. We use advanced encryption technology to keep your info safe.
If you live in California, yes. Other states, you’re off the hook. However, although we don't add sales tax to your invoice, you may need to check with your local state. Many states have a so-called "use tax" that you should pay through your tax returns.
We can’t make any promises, but if your order hasn’t been processed yet you can use the Contact Us form and select "Cancellation" as subject.
A customer service rep will be in touch to let you know if your order was able to be canceled.
My Account >> Orders
Pre-ordered items will be shipped within 48 hours of the collection launch.
Items that are temporarily out of stock (aka back-ordered) will be shipped within 2-3 weeks of the collection launch.
It means "coming soon" or "it’s sold out"- but might come back in stock. Enter your email address and we’ll let you know if/when the item becomes available again.
Email Us: [email protected]